Shipping Policy
Last Updated: 4 September 2026
At MT House Store, we work with trusted dropshipping and fulfillment partners to deliver your products directly to your chosen address.
📦 Order Processing
Orders are normally processed and prepared for shipment within 1–2 business days after payment has been successfully confirmed.
Once your order has been shipped, you will receive tracking information where available.
🚚 Delivery Times
Order processing: 1–2 business days
International delivery: Approximately 7–12 business days
Delivery times are estimates and may vary depending on the destination, customs clearance, courier delays, public holidays, or other circumstances outside our control.
Please note that the estimated delivery period begins after your order has been processed and shipped, not from the time the order is placed.
🌍 International Shipping
We may ship products internationally depending on product availability and the destination country.
International customers are responsible for providing a complete and accurate delivery address.
Some countries may charge customs duties, import taxes, or other fees. These charges, if applicable, are the responsibility of the customer.
📍 Tracking Your Order
Where tracking is available, tracking details will be provided once your order has been shipped.
Tracking information may take some time to become active after the parcel has been handed to the shipping carrier.
⚠️ Delivery Delays
While we aim to deliver orders within the estimated timeframe, MT House Store cannot guarantee a specific delivery date.
Delays may occur due to:
Customs inspections
Courier delays
Incorrect or incomplete addresses
Public holidays
Severe weather
High shipping volumes
Other circumstances beyond our control
If your order has not arrived within the expected delivery period, please contact us so we can assist with tracking your shipment.
🏠 Incorrect Delivery Information
Customers are responsible for ensuring that their delivery information is correct before completing their order.
MT House Store cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete address supplied by the customer.
📞 Contact Us
If you have any questions about your order or shipping, please contact MT House Store Customer Support through the contact details provided on our website.
Thank you for shopping with MT House Store.
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